Once your order is verified and your payment is approved, we will start the production. As we are wholesaler, it normally take a few weeks for productions which are different for different products. Please contact your customer service representatives about the details. After the production is done, we will inform you the shipping cost and send the goods to you as soon as you pay for it. You can choose to ship via DHL, UPS or FedEx or any other logistic companies you like.

Please note: Nice Lash Factory is consistently mindful of every order, from the moment you place the order until the minute your package picked up by the courier company. However, we are unable to control the courier companies, which means that there may be unavoidable delays/damaged packages/lost packages due to weather or other unforeseen circumstances. When you come across above situation, please don’t worry, our team member will be here to correct the issues and ensure a trouble-free experience for you.

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